Thoughts on Virtual Infrastructure Management

A customer perspective on infrastructure optimization

One of Akorri’s customers, Kevin Brown, Infrastructure Manager with Service Corporation International, was nice enough to share his virtualization experiences with Daniel Kusnetzky of The 451 Group for his blog on ZDNet.

In the article, Dan asks what products were considered to help take virtualization to the next level and I thought Kevin’s response was great, so wanted to share it here.

No single product was compared which was a driver in selecting BalancePoint. We had several tools already, Microsoft MOM, VEEAM Report and other tools, Hardware Vendor tools and MS SQL tools.
IT was taking a full arsenal of tools and a team of people to try and get to a common conclusion on what was happening within the system. BalancePoint was picked because it was a common tool for diverse teams to use and get a collective answer.
The fingers could then point to the problem instead of each other.

In talking with our customers, a recurring theme is the need to tie together the virtual and physical worlds of their infrastructure and it’s great to hear that BalancePoint is being used as a tool to help teams better communicate, collaborate and manage service delivery.

You can read the entire post here. If you are a BalancePoint customer and would like to share your story, please contact me.

November 13, 2009 | Filed Under Customer Experiences, Industry News & Opinion, Virtual infrastructure management | Leave a Comment 

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